Terms and conditions

Service Terms:

VOXWAYS Services and Software are offered as a limited license and on a pre-paid basis. The prepaid services can require the monthly fees, if applicable, service charges to be paid in advance every month and begin on the date that VOXWAYS activates your service and ends on the day before the same date in the following month. Subsequent terms of this Agreement automatically renew monthly without further action by you unless you give VOXWAYS written notice of non-renewal at least 10 business days before the end of the monthly term in which the notice is given. You are purchasing the Service for full monthly terms, meaning that if you attempt to terminate the Service prior to the end of a monthly term, you will be responsible for the full month`s usage to the end of the then current term, including without limitation, un-billed charges all of which immediately become due and payable. Expiration of the term or termination of Service does not excuse the Customer from paying all unpaid, accrued charges due in relation to the Agreement.

VoIP Over Mobile/Cellular Data Notice, 3G networks

Some mobile network operators may prohibit or restrict the use of VoIP functionality over their network and may also impose additional fees or other charges in connection with VoIP use. VOXWAYS will not be held liable for any charges, fees or liability imposed by your carrier for use of VoIP over mobile/cellular data.

Loss of Service Due to Internet Service Outage or Power Failure or Suspension or Termination by VOXWAYS

You acknowledge and understand that the Service does not function in the event of power failure. You also acknowledge and understand that the Service requires a fully functional broadband connection to the Internet, in the event of an outage of, or termination of Broadband Internet service by your internet provider, the Service will not function, but that you will continue to be billed for the Service unless and until you or VOXWAYS terminate the Service in accordance with this Agreement. Should there be an interruption in the power supply or Internet Broadband outage, the Service will not function until power is restored or the Internet outage issue is resolved. A power failure or disruption may require the Customer to reset or reconfigure service/equipment or software prior to utilising the VOXWAYS Services again..

Copyright

The all information, Services and Documents and any other materials on VOXWAYS’s website are protected by copyright,intellectual property laws or trademarks and international treaty provisions. VOXWAYS’s website, corporate name/s, service marks, trade names/marks, logos and domain name shall remain the exclusive property of VOXWAYS.

Changes to this Agreement

VOXWAYS reserves the right and may change the terms and conditions of this Agreement from time to time. Notices will be considered given and effective on the date posted on to the VOXWAYS website (www.voxways.com). Such changes will become binding on customer on the date posted to the VOXWAYS website and no further notice by VOXWAYS is required. This Agreement as posted supersedes all previously agreed terms of service.

Refunds/Cancellation
  • Part a: Policy
  • VOXWAYS sells software using "Try Before You Buy" scheme and expect you to try our product before you purchase it. Please use the trial period to make sure that the software meets your needs before purchasing a license. VOXWAYS offers no refunds once a product has been purchased with or without testing prior to a purchase, refund request will not be considered once you purchase the licence.

  • Part b: Acceptance
  • It is a sole responsibility of a customer/purchaser to familiarise with this refund policy. By placing an order for any of VOXWAYS’s products, you fully agree that you have read these terms and conditions and refund policy and that you completely understand and fully accept the terms and refund policy. If you do not agree with or fully accept the terms and conditions and VOXWAYS’s refund policy, we ask that you do not place an order.

Termination/Re-activation of Service

VOXWAYS reserves the right to discontinue providing the Service generally, or to terminate your Service, at any time in its sole discretion and also reserves the right to deny to reactivate the service.

Disclaimer of Damages

In no event shall VOXWAYS, its employes, directors, officers, affiliates or agents or any other service provider who furnishes services to VOXWAYS’s customer in connection with this agreement or the service be liable for any direct, incidental, indirect, special, punitive, exemplary or consequential damages, or for any other damages, including but not limited to loss of data, loss of revenue or profits, or damages arising out of or in connection with the use or inability to use the service. The limitations set forth herein apply to claims founded in breach of contract, breach of warranty, product liability and/or any and all other theories of liability and apply whether or not VOXWAYS was informed of the likelihood of any particular/non particular type of damages.

Indemnification

By accepting these terms and conditions you also agree to be held fully responsible for all use of your account and Services provided to you by VOXWAYS and all of it`s affiliates, and you also accept full liability and responsibility for the actions of any other person or establishment who uses the VOXWAYS website or service via your account, whether authorised or unauthorised, You also agree that VOXWAYS is never responsible and should not be responsible for any third party claims against VOXWAYS that arise from your use of the our Service. Further, incase VOXWAYS suffers any damage or costs in any form as a result of your misuse of any of Our service you agree to reimburse VOXWAYS in full for its costs and any expenses related to collections such as legal fees or management time costs.

Indemnification

The Agreement and the relationship between you and VOXWAYS shall be governed by the laws of United Kingdom and Wales and any other country where VOXWAYS is providing it’s services. The failure of VOXWAYS to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or the Agreement must be filed within one year after such claim or cause of action arose or be forever barred. Note: If any part of this Agreement is legally declared un-enforceable or invalid, all other parts of this Agreement/contract are still enforceable and are valid. Such non-enforceability will not invalidate or render unenforceable any other part of this Agreement.